Refund and Returns Policy

Refund and Returns Policy

At Swapna Foods, we understand the importance of quality and freshness when it comes to our pickles. That’s why we take great care in crafting each batch with the finest ingredients and traditional recipes. However, due to the perishable nature of our products and food safety regulations, we regret to inform you that we do not allow returns or offer refunds on any of our pickle purchases.

Here’s why:

Food Safety Concerns: Pickles are perishable items that require proper handling and storage to maintain their freshness and safety. Once a jar of pickles has been opened, it is exposed to air and potential contaminants, making it unsuitable for resale or consumption by another customer. To uphold our commitment to food safety and quality, we cannot accept returns of opened or partially consumed pickle products.

Quality Assurance: We take pride in the quality and integrity of our pickles and stand behind every jar we sell. However, we understand that issues may arise during shipping or handling that could affect the condition of your order. In the rare event that you receive a damaged or defective item, please contact us immediately, and we will work with you to address the issue and ensure your satisfaction.

Freshness Guarantee: We are dedicated to delivering the freshest and most delicious pickles to our customers. By not accepting returns or offering refunds, we can maintain the highest standards of quality and ensure that every jar of pickles you receive is fresh and safe to enjoy.

While we do not offer returns or refunds, we are committed to providing exceptional customer service and addressing any concerns you may have about your order. If you have any questions or issues regarding your purchase, please don’t hesitate to contact us, and we will do our best to assist you.

Thank you for choosing Swapna Foods for all your pickle needs. We appreciate your understanding and support as we strive to provide you with the best possible pickle experience.

Last updated: [01-04-2024]

Swapna Foods